New Website Questionnaire

Please complete the questions below as thoroughly and accurately as possible so that we may assess your requirements and propose the correct solution.
Name*
Email*
Company name*
About Your Business
Please describe the purpose and goal of your new website
Please describe what you think will be the result, if you do not get a new website, eg. it would decrease my revenue, or I won’t be able to sell my product.
Please describe your organisation in a few sentences
What problems do your prospects have which your business solves?
(Please be as specific as you can)
What is there about you and your organisation which sets you apart from your competitors?
(Please be as specific as you can)
How can your particular work background and experience help prospects, compared to others in your industry?
Why do you believe that site visitors should do business with you rather than with a competitor?
Do you have a slogan that clearly describes what you offer in terms of benefits or features?
What is your budget for this project?
Who are the decision makers on this project and what is the turnaround time for making a decision?
Will any other members of staff be involved within this project - do you have an inhouse webmaster or marketing team.
What is the deadline for launching the site? - Minor changes may still be required on the site after launch
('Launch' is where the site has all content (text, pictures, contact details) and is ready to be shown to the public, after a launch there is always minor changes such as optimising text, adding more details or replacing pictures with a better version etc.)
Please describe your typical customer, inc: age, gender, employment status, income level, location.
About Your New Website
Is this a new site or a redesign of your old site?
If this is a new site, do you already have a domain name?
If you don’t already have a domain name, please list some domain name ideas below:
(Please list multiple options, and also if you already have TLD in mind, eg. COM, NET, IO, CO.UK etc.)
Do you already have a hosting account or do you need us to provide hosting for your new site?
If you need us to host your site, how many email addresses do you need and what are they?
(Please list your preferred email addresses below, and if you are not sure of the naming of the email addresses, please write how many you think you will need. Please enter one per line.)
Please list the names of five other sites which you like and why they appeal to you
(Please be as specific about why you like them, eg. The layout is sleak and easy to navigate, or the color combination of black and gold looks really good. Please enter one per line.)
Have you researched your online competition so you have an idea of what you do and don’t want on your site?
(If you already researched the competitors, please list some of the items you want/not want on your site, with URL for the competitor site as reference)
What do you NOT want on your site in terms of text, content etc?
(Please list here the items that you do not want, eg. no blinking banner, no front page contact form, no map or address etc.)
Where is the website content coming from and who is responsible for producing it?
(Please be specific to ensure that there will be no copyright infringement, or issues that could result in a lawsuit)
Do you have a logo?
If you have a logo, what colors are used in your logo and do you have any idea which colors you would like to use for the website?
(If you have a logo please send it to us),
Do you have original images which we can use for the website? If not, please search shutterstock.com and list the ID’s of images which you would like to use on the website.
(Please note that images found online on Google or other search engines are not original, and does have restrictions, if you are not the producer of the images these are not considered original. Please enter one per line.)
Please choose the fonts you would like to use on your website using this tool and list them below
https://www.google.com/fonts
(Please copy the font name and enter in the form below, eg. Droid Sans, Slabo etc)
Main Content
Headers
Navigation
Are you planning to do online sales? - If so, what is the product and how many items do you want to sell online?
(Please also take into consideration future products)
If you are planning to sell online, are you set up to accept credit cards and/or Paypal.
(Please also list if you have special payment requirements, eg. WorldPay, Elavon, or other specific payment gateways)
How much time will you/your team be able to spend online, responding to inquiries that come in via your website? Once a day? Several hours a day?
Please outline your sales funnel in the steps below:
ie: potential client searches online, finds our site, views services, calls for price (Please enter one per line.)
How will clients make contact with you through your website? Please check all options which apply:
- Contact Form
- Email
- Call
- Online Sale
- Other
How many languages do you need on your website and what languages are they?
(Please enter one per line.)
If you were using a search engine, which words or phrases would you use to find your site? Please list them in order of importance.
(Please add as many as you think are needed, in order to get the best options for your needs)
Other than search engines, what other methods do you have in mind to spread the word about your website?
(Please list all the channels eg. Facebook, Google+, Vimeo, Emails, printed flyers etc.)
Once your website is completed, how long do you think it will be before you begin bringing in significant business from the website?
(Please list the estimated timeframe including any high seasons, peak periods)
How do you plan to encourage repeat visitors and referrals?
(Please be as specific as possible.)
How many pages do you think you need on the website and what are the names of those pages?
(Example of pages: Home, Contact Us, Product overview, Individual product page name, FAQ etc. Please enter one per line.)
Please describe how you envisage a successful result of this project
(Please be a specific as possible to make us understand your idea of a successful project)

New Website Questionnaire

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Contact Details